Telephone Conversation in English

In our fast-paced lives, we have numerous opportunities to communicate with a large number of individuals in person or over the phone. This is an excellent English telephone conversation between a caller and a receiver. When a caller requests someone, but the recipient notifies her that she is unavailable. The receiver now takes the message to relay it appropriately. Learn telephone English as well as telephone terminology to manage personal or professional calls.

All of the Dialogues from Telephone Conversation in English video

Characters in the conversation: Emma Miller is the caller, Mrs. Davis(mom) and Justin (son of Mrs. Davis).

(Phone rings)

Justin: Hello, may I know who is calling?
Caller: Good morning, this is Emma Miller. I’d like to talk to Mrs. Davis.
Justin: Sorry, I didn’t quite catch that. Could you please say your name again?
Caller: Myself Emma Miller. Could I speak to Mrs. Davis, please?
Justin: Good morning Mrs. Miller. This is Justin here. I am her son. Actually, we have telephone connectivity issues here.
Ms. Miller: Never mind. Can I speak to your mom please?
Justin: Certainly, Ms. Miller. Please hold the line. I will let her know.
Ms. Miller: Thanks.

(A minute later)

Justin: I’m sorry to keep you waiting Ms. Miller but I’m afraid she is not at home at the moment.
Ms. Miller: I couldn’t hear you very well. Could you please come again?
Justin: Mom is not at home right now. Probably she left few minutes back and I wasn’t aware about it.
Ms. Miller: Oh, I see. We were supposed to be going out shopping together.
Justin: Have you tried calling her on her cell phone?
Ms. Miller: I did try several times. But her cell phone was always engaged and later I feel her mobile battery drained out as its now switched off.

Justin: Hm, I see. I would suggest you call her again after 2 hours. She should be back by then.
Ms. Miller: That’s okay. Maybe she forgot that we had to go shopping today.
Justin: Or probably she must be remembering but as her phone conked off, she couldn’t call you back. Would you like to leave a message?
Ms. Miller: As soon as she is back, could you please ask her to call me? I will appreciate it. It’s urgent.
Justin: Of course, Ms. Miller, I will let her know that you called. Can I have you number? In case if she is unable to retrieve your number from her phone.
Ms. Miller: You are a very smart boy, indeed! As we don’t know the real reason behind her phone being switched off. It can be a handset issue too. It’s 23432432.
Justin: Very well then. I will convey your message on her immediate arrival.
Ms. Miller: It was nice talking to you Justin and thank you very much, you’ve been very helpful.
Justin: My pleasure.
Ms. Miller: I need to hang up now. Goodbye Justin.
Justin: Goodbye Ms. Miller, have a nice day ahead!

Telephone Conversation in English Related Vocabulary

Word: Telephone connectivity issues
Meaning: problems with making or receiving phone calls
Usage 1: I’m having telephone connectivity issues.
Usage 2: We can’t hold the conference call due to some telephone connectivity issues.

Word: Cell phone
Meaning: a portable electronic device to make calls and send messages
Usage 1: I always keep my cell phone with me.
Usage 2: My cell phone is my lifeline.